Privacy Policy

Prime Drive Leasing LTD is an Appointed Representative of This Privacy Policy sets out how Prime Drive Leasing LTD collects, uses, stores, and protects personal data. We are deeply committed to maintaining the confidentiality and security of our clients’ and users’ personal information. This policy applies universally to all operations within Prime Drive Leasing LTD, including Directors, Partners, permanent, temporary, agency, or contract staff, and any third parties or subsidiaries associated with us, regardless of their location. ⸻ 3. Telephone, Email, and AI Quality Monitoring … No AI Model Training: We strictly protect your privacy. Neither Prime Drive Leasing LTD nor our AI provider uses your voice recordings, transcripts, or personal data to train, tune, or improve Large Language Models (LLMs) or AI algorithms. Your data is used solely to evaluate your specific interaction. ⸻ 9. Data Security Prime Drive Leasing LTD employs stringent technical and organisational measures to safeguard your personal data. All internal networks, databases, and systems are password-protected, subjected to role-based access controls, and monitored in line with our internal data security policies. While we take maximum precautions, no transmission of data over the internet can be guaranteed as entirely secure. Consequently, any digital transfer of data to or from Prime Drive Leasing LTD via the internet is performed at your own risk. ⸻ 12. Social Media and Third-Party Links Prime Drive Leasing LTD interacts with clients across various social media platforms to promote services and offers. By interacting with us on these platforms (e.g. liking, following, or messaging), you become subject to the respective platform’s privacy policy, not ours. We advise checking their privacy settings prior to engagement. ⸻ 13. Complaints and Regulatory Contacts If you are dissatisfied with how we handle your personal data, we encourage you to contact us directly so we can resolve the matter immediately. Prime Drive Leasing LTD Contact: Please contact your Account Manager or our Compliance Team via phone, email, or post. We will investigate promptly and provide a comprehensive written resolution. View our complaints policy here. ⸻ Recommended final improvements Since this will be published on the Prime Drive Leasing LTD website, I also recommend: * Update “Last updated June 2026” to “Last updated July 2026” (or today’s publication date). * Replace “View our complaints policy here” with an actual hyperlink to your complaints page once it’s live. * Add your registered office address, email address, telephone number and company registration number in the footer. * Add your FCA disclosure, for example: Prime Drive Leasing LTD is an Appointed Representative of, which is authorised and regulated by the Financial Conduct Authority. This makes the privacy policy consistent with FCA expectations for an Appointed Representative.